Right of Withdrawal

You have the right to cancel your order within 14 days after receipt without giving any reason. After cancellation you have again 14 days to send your product return. You will be credited the full order amount, including shipping. Only the costs for the return of your home to the shop for his own account and risk. If you use your right of withdrawal, return the product with all accessories and - if reasonably possible - in its original condition and packaging to the entrepreneur be returned. To exercise this right, please contact us via customerservice@zivaci.eu. We will refund the order amount due within 14 days after notification of your return, provided that we have received the goods in good condition.

Download the withdrawal form